Articles
.AU Domain Name Rules/Requirements
General Information
D9 Hosting provides 3rd level .AU domain registration under .COM.AU and...
Add on Domains and Your public_html folder
You need to imagine your webspace, as say, a tree. Your public_html folder is the trunk - inside...
FTP Details for Add on Domains
When you create an add on domain in your cPanel you will be asked to select a password. This...
How Can I Find My Add-On Domain?
If you have purchased additional domains either from us or from a different registrar to host on...
How Can I Order Another Domain Name From D9?
Ordering a new domain name from D9 is as easy as 1, 2, 3!
Existing customers, login to your...
How Do I Add An Additional Domain To My Account?
If you have a D9 Multi or D9 Max account you can host an unlimited number of domains on your...
How Do I Cancel a Domain Name?
To disable the auto renewal of a domain name and to let it expire, please follow the steps below....
How Do I Change My Nameservers?
If you have registered your domain name with D9 Hosting, and wish to point the domain to your...
How Do I Change The Whois Details On My Domain
To change the contact details (also known as Whois details) associated with your domain names,...
How Do I Get A Free Domain Name?
We currently offer a free domain name for the first year to customers that sign up for either a...
How To Renew A Domain Name
By law we have to send you several reminders that your domain is due for renewal. These reminders...
How do I get my D9 domain's EPP Code
You can obtain your EPP code by following the instructions below1. Login to your client area at...
How to Unlock My Domain
WARNING: Domains should only be unlocked for the purposes of transferring out to another...
I've Changed my Nameservers but my Domain isn't Showing!
There are two or three common errors that some Clients make when adding a new domain to their...
My Add on Domain isn't Showing Up!
There are two or three common errors that some Clients make when adding a new domain to their...
What Are The D9 Domain Nameservers?
The name of the server that your account is on, together with your nameserver details are...
What is a Sub-Domain
When you initially sign up for your account you choose your PRIMARY domain name. You can add as...
What is the Difference Between Transferring a Domain Name and Changing the Nameservers?
Transferring a DomainWhen you transfer a domain, you move it from one Registrar to another.You...
Why Has My Domain Been Suspended
As of January 1st 2014, all domain registrars are required by law to enforce the Registrar...
