As of January 1st 2014, all domain registrars are required by law to enforce the Registrar Accreditation Agreement whereby the contact information for the Registrant contact of each domain name will have to be verified within 15 days of:

- A domain name being registered with unverified contact details.

- A domain name being transferred in.

- The contact information of the Registrant contact information being modified.

The Registrar check contact details to see if there is a response. If the domain holder does not verify the contact information within 15 days, the Registrar suspend the domain name until the verification is completed.

To check and/or amend the contact details for your domain, please check out the following:-

https://d9clients.com/knowledgebase/116/How-Do-I-Change-The-Whois-Details-On-My-Domain.html

To get your domain unsuspended, once you have amended the contact details, submit a support ticket to Customer Service informing of this and we will ask the Registry to resend the verification email to the email address associated with your domain.

Once the verification has been completed, your domain name will be automatically reactivated.