Wordpress 5.5 Issues

We have noticed a handful of clients reporting issues with their Wordpress websites after updating to version 5.5. After a bit of digging we have found that Wordpress have removed a javascript function called "jQuery Migrate" that appears to have been used in quite a lot of older themes of plugins, so when users update to Wordpress 5.5 these old ... Read More »

24th Aug 2020
UK Server Migrations Completed

We have successfully migrated Baracus, Nash and Fleetwood over to new hardware running CentOS 7. We now have no hardware left in the UK running on CentOS 6.

We still have a handful of US based servers running CentOS 6 and these will be migrated to new hardware running CentOS 7 in the coming months.

23rd Jun 2020
Easter Support

Happy Easter to all our Clients that celebrate.

Technical Support will be available on the helpdesk, as always, 24/7/365 Good Friday, Saturday, Easter Sunday and Easter Monday.

Customer Service will be a skeleton service.

10th Apr 2020
Introducing Wordpress Staging

Wordpress staging allows you to create a copy of your live website which you can then make changes to without it affecting the live website. When you are happy with the changes you can then push the staging website to "live". For details on how to use the Wordpress staging feature in cPanel please check out the following ... Read More »

6th Apr 2020
Christmas and New Year Support Hours

With the Christmas holiday fast approaching, we'd like to let you know that our Technical Support desk will be open 24/7 throughout Christmas Day, Boxing Day and New Year's Day. The Customer Support, Sales and Billing Departments will be working on a skeleton service. We'd like to take this opportunity to wish all our Clients who celebrate ... Read More »

19th Dec 2019
Video Tutorials Unavailable

The company that supplies us with the video tutorials you can find in our knowledgebase has sadly gone out of business.

As such, the video tutorials no longer work.

We hope to have replacements in place soon but the video tutorials will be unavailable for the immediate future.

17th Oct 2019
Direct Debit/ACH Debit Payments Are Here

We're delighted to announce that you can now pay all of your D9 Hosting invoices using our new hassle free Direct Debit (for pounds sterling payments) or ACH Debit (for US dollar payments) payment option. Switching to this new payment option means that payments for your due invoices are automatically paid directly from your bank account. All ... Read More »

16th Sep 2019
cPanel Announce Huge Price Rises

On Thursday the 27th June, cPanel announced a huge increase in the cost of their licenses. You can read more information on the increase and how this will affect you in the following blog post:



4th Jul 2019
Easter Support

Happy Easter to all our Clients that celebrate this. Technical Support will be available on the helpdesk, as always, 24/7/365 Good Friday, Easter Saturday, Sunday and Monday.
Customer Service will be a skeleton service.

17th Apr 2019
Christmas and New Year Opening Hours

It's Christmas Eve...... woo hoo. As always, the technical support ticket desk will be open 24 hours throughout the Christmas holiday period, with the Customer Service, Sales and Billing Departments on a skeleton service Christmas Day and Boxing Day, so please ensure you choose the correct department when submitting your tickets. If you don't ... Read More »

24th Dec 2018