Adding an additional contact to your account can be useful if you need to give other people access to your client area (Developers, Business Partners, etc) without divulging your own login details. It can also be used to add additional email addresses to your client account, meaning you can submit technical support requests from an emaill address other than the primary email address associated with your customer account.

To add a new Contact/Email Address to your customer account:

1. Log into your D9 Hosting Client Area and click on "My Details" and then "Add Contact". Alternatively, you can jump straight to the "Add Contact" page by clicking the link below:

https://d9clients.com/clientarea.php?action=addcontact

2. Enter the details of the new Contact and check the box next to "Activate Sub Account".

3. You can then specify what access that Contact should have, you can allow them access to everything within your client area, or restrict them to only certain areas. (Eg: Only allow them to view invoices, Only allow them to Create/View Support tickets, etc.)

4. When you have finished setting access levels, click on "Save Changes".

When you have done that, the additional contact will be able to log into the D9 Hosting client area via the normal login page. They will have access only to the areas that you allowed when creating the contact.