I Cannot Find My cPanel Username & Password

Your cPanel login details are contained within the email that we sent to you when you first opened your account titled "New Account Information".

If you have not kept a copy of this email, you can also view the nameservers by following the steps below:

1. Log into your D9 Client Area and click on Services > My Services

Services > My Services

2. Click on the "Active" text next to your web hosting account

Click on Active

3. You will then see your cPanel login details along with other information about your hosting account displayed on the page

View Nameserver Details

Please remember that these login details are CaSe SEnSiTivE, they should be copied and pasted EXACTLY with no extraneous spaces at the beginning or end.
  • 64 Users Found This Useful
Was this answer helpful?

Related Articles

How Can I Find My cPanel Login Details?

To view your cPanel login details over a secure connection please follow the steps below.  1. Log...

How To Reduce Your File Usage Count

We place file limits on shared and reseller accounts to keep our systems up and running...

How To Implement Browser Side Caching

Implementing browser side caching tells your website visitors web browser to cache certain files...

How Do I Change the PHP Version on My Hosting Account?

*This article applies to customers with Shared, Multi Site and Reseller hosting accounts only. If...

How Do I Add An Additional Domain To My Account?

Your D9 Hosting account allows you to host an unlimited number of domains on your one hosting...