I Cannot Find My cPanel Username & Password

Your cPanel login details are contained within the email that we sent to you when you first opened your account titled "New Account Information".

If you have not kept a copy of this email, you can also view the nameservers by following the steps below:

1. Log into your D9 Client Area and click on Services > My Services

Services > My Services

2. Click on the "Active" text next to your web hosting account

Click on Active

3. You will then see your cPanel login details along with other information about your hosting account displayed on the page

View Nameserver Details

Please remember that these login details are CaSe SEnSiTivE, they should be copied and pasted EXACTLY with no extraneous spaces at the beginning or end.
  • 63 Users Found This Useful
Was this answer helpful?

Related Articles

How To View .htaccess

Viewing your .htaccess file can be a great way to troubleshoot common problems, however sometimes...

How Can I Activate ionCube Loders?

If your script has been encoded using the ionCube encryption system, then you need to install the...

How Do I Keep My Contact Info Up-to-Date?

It is important that you keep your contact information in your cPanel up-to-date as occasionally...

Add on Domains and Your public_html folder

You need to imagine your webspace, as say, a tree. Your public_html folder is the trunk - inside...

How To Reduce Your File Usage Count

We place file limits on shared and reseller accounts to keep our systems up and running...