cPanel Announce Huge Price Rises

On Thursday the 27th June, cPanel announced a huge increase in the cost of their licenses. You can read more information on the increase and how this will affect you in the following blog post:

https://d9.hosting/blog/

 

4th Jul 2019
Easter Support

Happy Easter to all our Clients that celebrate this. Technical Support will be available on the helpdesk, as always, 24/7/365 Good Friday, Easter Saturday, Sunday and Monday.
Customer Service will be a skeleton service.

17th Apr 2019
Christmas and New Year Opening Hours

It's Christmas Eve...... woo hoo. As always, the technical support ticket desk will be open 24 hours throughout the Christmas holiday period, with the Customer Service, Sales and Billing Departments on a skeleton service Christmas Day and Boxing Day, so please ensure you choose the correct department when submitting your tickets. If you don't ... Læs mere »

24th Dec 2018
Order Button Now Fixed

We've been experiencing an issue with ordering new products after we updated our billing software. This issue has now been fixed. Thank you for your patience.

10th May 2018
Live Chat Goes 24/7!

We're delighted to announce that Technical Support will now be available via Live Chat 24 hours a day, 7 days a week.Live Chat had previously only been available during normal UK office hours (9am - 5pm GMT).The support helpdesk will still be used as the primary support system and live chat will remain for basic level 1 issues but it will now be ... Læs mere »

4th Apr 2018
Support over the Easter Weekend

Happy Easter to all our Clients that celebrate it. As always during holidays, our brilliant Technical Support Team are available on the Ticket Support Desk throughout the Easter Weekend and Bank Holiday Monday 24/7. Billing and Customer Support will be on a skeleton service.

30th Mar 2018
Video Tutorials Are Back!

We're delighted to announce the return of our popular video tutorials to complement our existing knowledgebase.We had to remove the old video tutorials as they had become outdated having been created for an old version of cPanel that had reached EOL status long ago.Our new video tutorials have been created on the new cPanel Paper Lantern theme so ... Læs mere »

20th Feb 2018
.NET Price Increase

The global price for .NET domains is increasing, this is a price rise set by VeriSign, the global Registry Operator for .NET domains. This in turn means that from 1st February 2018, D9 Hosting will be raising prices accordingly, affecting both renewals and new purchases of .NET domains. You can still take advantage of the current pricing up until ... Læs mere »

18th Jan 2018
Christmas Opening Hours

Only three more sleeps till the Big Man arrives!! As always, the technical support ticket desk will be open 24 hours throughout the Christmas holiday period, with the Customer Service, Sales and Billing Departments on a skeleton service Christmas Day and Boxing Day. If you don't celebrate this time of year, or it's business as usual for you over ... Læs mere »

22nd Dec 2017
Varnish Cache Disabled

As of Wednesday, 8th November we have had to temporarily disable the server side Varnish Cache on our Shared and Reseller servers. Over the past week or so we have been receiving reports from clients who were having issues with the Free Comodo SSL certificates being installed on accounts. We escalated this issue to cPanel since the certificates ... Læs mere »

8th Nov 2017