Varnish Cache Disabled

As of Wednesday, 8th November we have had to temporarily disable the server side Varnish Cache on our Shared and Reseller servers. Over the past week or so we have been receiving reports from clients who were having issues with the Free Comodo SSL certificates being installed on accounts. We escalated this issue to cPanel since the certificates ... Read More »

8th Nov 2017
D9 Hosting Launches Partnership With Sucuri

D9 Hosting are delighted to announce our new partnership with Sucuri. You can read more details on our partnership and how it will benefit you over on our blog:

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19th Sep 2017
Introducing cPanel File Usage Limits

As of the 6th June 2017 we have begun to impose file usage limits on our Shared and Reseller servers. This means that each cPanel account will be able to store a maximum of 200,000 files and folders.Whilst we appreciate that this may be an unpopular move, it's a step that we've had to take to keep our Shared and Reseller servers running optimally ... Read More »

6th Jun 2017
We've TURBO CHARGED your websites

Sit yourself down, strap yourself in and go take a look at your new TURBO CHARGED websites! Over the past couple of weeks we've been quietly rolling out some web server changes behind the scenes that will have dramatically decreased the load times of your websites. What's more, unlike other companies who charge you extra for this service, we've ... Read More »

9th May 2017
Easter Support

Happy Easter to all our Clients that celebrate this. Technical Support will be available on the helpdesk, as always, 24/7/365 Good Friday, Easter Saturday, Sunday and Monday.
Customer Service will be a skeleton service.

14th Apr 2017
RVSiteBuilder To Be Phased Out

It is with regret that we will shortly be bringing to an end our partnership with RVSitebuilder. We've been using RVSitebuilder for close to ten years now but we feel that the development of the product hasn't kept pace with the modern requirements customers now expect in their Website Builder software. As such, RVSitebuilder will be removed from ... Read More »

22nd Mar 2017
Support Over The Christmas Holiday

As we're now approaching the `big day', we would like to wish you all a very merry Christmas. We hope that you will be spending time away from your websites to eat, drink, and be merry with your nearest and dearest. For those that will be working over the Festive period, never fear, as usual, Tech Support will be running 24 hours over Christmas ... Read More »

22nd Dec 2016
New Live Chat Application Launched

If you've had the opportunity to use our Live Chat service over the past couple of days, you may have noticed that it looks slightly different to what you've been used to. This is due to us switching over to a new Live Chat provider. This new software gives us the following benefits: - Improved chat sessions for visitors on mobile web ... Read More »

9th Nov 2016
BT Email and DKIM Issues

Over the past 36 hours we have seen a number of different users, on a number of different servers, reporting issues with emails sent to BT Internet email addresses bouncing with the following message: SMTP error from remote mail server after end of data: 554 Message rejected: Please check your DKIM entry in your DNS for the domain you are sending ... Read More »

2nd Nov 2016
Domain Name Price Changes Following Brexit

Due to the collapse of Sterling against the US Dollar following the UK's decision to leave the EU, we have had to increase our domain name registration and renewal prices by £1.00. This is due to our Domain Registration and Renewal Costs being in USD; so when a client pays us in GBP for a Domain Registration or Renewal we are now losing a small ... Read More »

3rd Aug 2016