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News

All the latest from D9 Hosting

Announcements

Christmas and New Year Opening Hours

  • 24th December 2018
It's Christmas Eve...... woo hoo. As always, the technical support ticket desk will be open 24 hours throughout the Christmas holiday period, with the Customer Service, Sales and Billing Departments on a skeleton service Christmas Day and Boxing Day, so please ensure you choose the correct department when submitting your tickets. If you don't ...
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Order Button Now Fixed

  • 10th May 2018
We've been experiencing an issue with ordering new products after we updated our billing software. This issue has now been fixed. Thank you for your patience.
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Live Chat Goes 24/7!

  • 4th April 2018
We're delighted to announce that Technical Support will now be available via Live Chat 24 hours a day, 7 days a week.Live Chat had previously only been available during normal UK office hours (9am - 5pm GMT).The support helpdesk will still be used as the primary support system and live chat will remain for basic level 1 issues but it will now be ...
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Support over the Easter Weekend

  • 30th March 2018
Happy Easter to all our Clients that celebrate it. As always during holidays, our brilliant Technical Support Team are available on the Ticket Support Desk throughout the Easter Weekend and Bank Holiday Monday 24/7. Billing and Customer Support will be on a skeleton service.
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