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Announcements

Easter Support

  • 17th April 2019

Happy Easter to all our Clients that celebrate this. Technical Support will be available on the helpdesk, as always, 24/7/365 Good Friday, Easter Saturday, Sunday and Monday.
Customer Service will be a skeleton service.

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Christmas and New Year Opening Hours

  • 24th December 2018
It's Christmas Eve...... woo hoo. As always, the technical support ticket desk will be open 24 hours throughout the Christmas holiday period, with the Customer Service, Sales and Billing Departments on a skeleton service Christmas Day and Boxing Day, so please ensure you choose the correct department when submitting your tickets. If you don't ...
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Order Button Now Fixed

  • 10th May 2018
We've been experiencing an issue with ordering new products after we updated our billing software. This issue has now been fixed. Thank you for your patience.
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Live Chat Goes 24/7!

  • 4th April 2018
We're delighted to announce that Technical Support will now be available via Live Chat 24 hours a day, 7 days a week.Live Chat had previously only been available during normal UK office hours (9am - 5pm GMT).The support helpdesk will still be used as the primary support system and live chat will remain for basic level 1 issues but it will now be ...
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