UK Easter Holiday Weekend Support

1st April 2021

It's approaching the Easter weekend here in the UK, Good Friday tomorrow..... so for those that observe this holiday, Happy Easter! :) As with all public holidays, our Tech Support team will be available 24/7 throughout the Easter Weekend, including Bank Holiday Monday. Our Customer Service dept will be running on a skeleton staff ...

Client area design change

1st March 2021

You may have noticed that the design of the client area looks slightly different to normal! This is due to a security issue being discovered in the billing system we use, as such we had to update ASAP to patch the security issue but unfortunately our custom template and order form aren't currently compatible with the new version so we have had to ...

Hermes Server Issues

16th February 2021

The newest updates will be posted at the top of this page 18th Feb: 06.29 EST: The restoration of websites has completed and sites have been back online for around 1 hour. Any clients using a 3rd party DNS provider or custom (non-D9) nameservers will need to update their A records to: 213.166.86.58 More details on the restoration is due to be ...

Wordpress 5.5 Issues

24th August 2020

We have noticed a handful of clients reporting issues with their Wordpress websites after updating to version 5.5. After a bit of digging we have found that Wordpress have removed a javascript function called "jQuery Migrate" that appears to have been used in quite a lot of older themes of plugins, so when users update to Wordpress 5.5 these old ...

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