Christmas Period Support Announcement
- Thursday, 23rd December, 2010
- 17:38pm
IMPORTANT - D9 Hosting Seasonal Announcement
Technical Support
Our Technical Support Department will be fully staffed on Christmas Day (25th) and Boxing Day (26th), around the clock, so please feel free to submit tickets from your Client Area and our team will endeavour to answer you within the hour, as usual.
Customer Support and Billing
Our Customer Support and Billing departments will be working on a skeleton basis on Christmas Day (25th) and Boxing Day (26th). However, we would like you to be assured that if your problem is totally urgent we will endeavour to do our best to solve your problems in a timely manner.
Live Support
The Live Support Chat Desk will not be operating on 25th and 26th. Please submit a ticket to the relevant department.
Seasonal Best Wishes
Dan and I would like to sincerely thank you for your kind custom and for your support during 2010. May we take this opportunity to wish you and yours a very merry Christmas and peace, health and success in 2011.
Paula Brett & Dan Thompson
D9 Hosting