Holiday Season Support Announcment
- Wednesday, 24th December, 2008
- 19:37pm
IMPORTANT - D9 Hosting Seasonal Annoucement
During the Christmas period we are both committed to providing you with the best service possible without having to outsource our support desk. We know you are aware that we like to be very `hands-on', and we know you appreciate a personalised service from us both - this is something we strive to maintain.
We would like you to know that we will be monitoring our support desk on a `skeleton' basis during this holiday period and would like you to be assured that if your problem is totally urgent we will endeavour to do our best to solve your problems in a timely manner.
We respectfully ask you to be patient during this holiday period and only submit a support ticket if it is absolutely urgent to your business needs and, of course, we will do our very best to provide you with the excellent support we strive to maintain during the rest of the year.
Dan and I would both like to sincerely thank you for your kind custom and for your support during 2008. May we take this opportunity of wishing you and yours a very merry Christmas and a peaceful and prosperous New Year.
Seasonal Best Wishes from
Paula Brett & Dan Thompson
D9 Hosting
