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If 12 hours has passed and you haven't received a response to your question, the chances are that we have replied to your ticket and our reply is getting caught in your email spam filters.

If you have a D9 Hosting account, please login to your Client Area and click on My Emails or My Tickets and you should see your reply to your email there.

If you submitted a ticket without creating an account, we suggest that you create a free D9 Hosting account, you will then be able to view your ticket history using our online system.

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