Bullseye Server Incident report - 22nd February 2015

Friday, February 27, 2015

The following is a full incident report for the downtime experienced by clients on the bullseye.d9hosting.com server on the 22nd February - 26th February. All times mentioned in this report are EST. At 19:48 on the 22nd February the server went unresponsive and we rebooted the server to attempt to bring it back online. After 3 reboots the server would still not come back online, and wouldn't...

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.NET Domain Name Price Increase

Tuesday, January 20, 2015

The global price for .NET domains is increasing, this is a price rise set by VeriSign, the global Registry Operator for .NET domains. This in turn means that we will be forced to raise our prices by $1.00/£0.50 , affecting both renewals and new purchases of .NET domains.

Incident Report - 11th January 2015

Tuesday, January 13, 2015

The following is a full incident report for the downtime experienced by clients on some servers on January 11th - January 12th 2015. On Sunday January 11th 2015, at around 7.30pm GMT the server that hosts the D9 Hosting Websites, Client Area, and DNS zones for ns*.d9hosting.com nameservers went unresponsive. This server did not house any of our clients' websites, only our own website,...

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Upcoming EU VAT Changes

Tuesday, December 23, 2014

From January 1st 2015, D9 Solutions Limited is required by EU law to charge VAT on our services based on the location of the client, rather than the location of our business (the UK). So rather than charging all EU based clients VAT at the UK rate of 20%, from January 1st we will be charging clients the VAT rate specific to their country. For example, a client from Belgium will be paying 21%...

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D9 Hosting Christmas Support Hours

Tuesday, December 23, 2014

As we're now approaching the `big day', we would like to wish you all a very merry Christmas. We hope that you will be spending time away from your websites to eat, drink, and be merry with your nearest and dearest. For those that will be working over the Festive period, never fear, as usual, Tech Support will be running 24 hours over Christmas Day and Boxing Day, although Customer Support...

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An SSL Certificate Could Improve Your Search Rankings (According To Google)

Thursday, August 14, 2014

It's very rare for Google to come out and tell you how to improve your Search Engine rankings for your websites but in the past few days they've done just that. Google have announced that they're now going to use how safe your website is as a criteria for ranking your websites. They are calling for https, EVERYWHERE . Don't believe us? Take a look for yourself:...

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Brand New Domain Extensions Have Arrived

Monday, June 2, 2014

We are delighted to announce that as of today, you can register tons of new domain name extensions at industry leading prices directly from D9. You can view the full list of TLD's that are now available to purchase in the list below and we've highlighted a few that we think will prove to be popular. We'll also be posting a few puntastic suggestions on how to make use of these new TLD's...

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We're 7 Years Old + New Client Area Design Launched

Thursday, May 15, 2014

It's Our Birthday Week - Send Cake! It was the 13th of May 2007, we'd spent the previous 6 weeks painstakingly planning our new venture and wondering if it would ever take off. And then it came, at 15:18 an email arrived in our inbox with the subject: "Invoice #10 has been paid" We couldn't believe it, our first real customer had placed an order on our website and sent $35.85 into...

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D9 Hosting Launches Automated IP Address Unblocking

Wednesday, April 9, 2014

We are pleased to announce the release of our new Automated IP Address Unblocking System. As many users may already be aware, all of our Shared and Reseller Hosting servers run a Login Failure Daemon that tracks login failures to services on the server (SSH, cPanel, FTP, IMAP, POP3, etc) and automatically blocks IP addresses from the server that have a high number of failures over a short...

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OptimizePress Security Vulnerability (Please read if using OptimizePress)

Monday, December 16, 2013

This announcement contains important information regarding a security vulnerability in the popular Wordpress theme; OptimizePress.  If you don't have a Wordpress installation using this theme on your hosting account, please disregard this announcement.  If, however, you run a Wordpress installation and have the OptimizePress theme uploaded (even if it's not your active...

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