IMPORTANT - D9 Hosting Seasonal Annoucement
When Dan and I first started D9 Hosting, just a few short months ago, we never dreamed how successful D9 would become and how much we would both enjoy working to create the best service we could possibly offer for our fellow Internet Marketers.
We would both like to sincerely thank you for your kind custom and for your support during 2007. We consider ourselves extremely fortunate that we have the best Clients that we could possibly hope for.
During the Christmas period we are both committed to providing you with the best service possible without having to outsource our support desk. We know you are aware that we like to be very `hands-on', and we know you appreciate a personalised service from us both - this is something we strive to maintain.
Whilst we both agreed from the very beginning that we wanted to provide a personalised, professional service to our valued Clients at all times, like you, we want to spend time with our family and friends over the Christmas holiday. We would like you to know that we will be monitoring our support desk on a `skeleton' basis during this holiday period and would like you to be assured that if your problem is totally urgent we will endeavour to do our best to solve your problems in a timely manner.
We respectfully ask you to be patient during this holiday period and only submit a support ticket if it is absolutely urgent to your business needs and, of course, we will do our very best to provide you with the excellent support we strive to maintain during the rest of the year.
May we take this opportunity of wishing you and yours a very merry Christmas and a peaceful and prosperous New Year
Seasonal Best Wishes from
Paula Brett & Dan Thompson
Saturday, December 22, 2007